I’m a Technical Content Leader with deep expertise in fintech documentation and a passion for transforming content operations through scalable systems, strategic leadership, and AI-driven innovation. I guide cross-functional teams to design user-focused documentation that simplifies complexity and drives product understanding.

My work spans fintech, data science, mobile infrastructure, and platform engineering. I translate technical concepts into content that empowers users and aligns with business goals. I actively explore the role of AI in technical communication, using generative tools to enhance quality, accelerate reviews, and streamline content workflows—all while maintaining high standards of accuracy and ethics.

Beyond content creation, I specialize in process transformation. I modernize documentation ecosystems, implement docs-as-code practices, and integrate content management systems to support team agility and long-term growth. I lead with a solution-oriented mindset and build collaborative, high-performing teams that thrive on shared knowledge and continuous improvement.

I stay connected to the technical writing community by sharing insights and resources on LinkedIn and participating in industry conversations. I’ve appeared on the Titans of Tech Comm podcast (January 2022) and served on a panel at ConVEx ideas 2023 (UI Text), and I continue to learn from events such as LavaCon. I previously contributed to open-source efforts like The Good Docs Project.

Note: If you attended the ConVEx ideas conference, you can access the password-protected recording.

See my resume to learn more about me. Please take some time to review my LinkedIn profile and recommendations, and review the recognition that I have received for past work.