It's rewarding to set a technical goal and build a solution that works. This project started as a manual task and evolved into an automated workflow that saves time and improves consistency. The Challenge: Converting Links for Our LCMS The task was to convert a list of topic-related links into structured, clickable XML blocks that … Continue reading Streamlining XML Link Generation for Our LCMS
Migrating content is never easy, but it’s always transformative. Our Technical Writing team is currently transitioning from Google Docs to a Learning Content Management System (LCMS) to improve collaboration, streamline content reuse, and enhance the user experience. This isn't my first migration. I've led or contributed to four in my career, including transitions from SDL … Continue reading Behind the Scenes of Our Content Migration
To prepare for an upcoming migration to a content management system (CMS), our team is converting feature-based product guides into topic-based documentation. This shift makes content more accessible by organizing information around user needs rather than product features, helping users find relevant, actionable information and complete tasks efficiently. To support this initiative, we deployed a … Continue reading Transforming Docs with GPT
If you're a Technical Writer migrating to a new Component Content Management System, you know it's a massive undertaking. Our team is currently preparing for such a migration, which involves: Moving all content into a new system. Converting unstructured content into structured content. Shifting from features-based documentation to topic-based user documentation. This is a simplified … Continue reading CMS Migration Project: Human versus ChatGPT
Tara English-Sweeney 